{"id":4560,"date":"2025-01-21T08:25:42","date_gmt":"2025-01-21T13:25:42","guid":{"rendered":"https:\/\/dialer.one\/?p=4560"},"modified":"2025-02-05T11:35:12","modified_gmt":"2025-02-05T16:35:12","slug":"how-to-fix-vicibox-11-and-12-errors","status":"publish","type":"post","link":"https:\/\/dialer.one\/index.php\/how-to-fix-vicibox-11-and-12-errors\/","title":{"rendered":"How to &#8211; Fix ViciBox 11 and 12 errors"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">How to &#8211; Fix ViciBox 11 and 12 errors<\/h1>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1 &#8211; Fix Apache errors if they exist<\/h2>\n\n\n\n<pre class=\"wp-block-code\"><code>cd \/etc\/apache2\/conf.d\/\nfor file in *.conf.old; do mv \"$file\" \"${file%.conf.old}.conf\"; done\nAnswer y to all replace file questions\n<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2 &#8211; Recreate missing files<\/h2>\n\n\n\n<pre class=\"wp-block-code\"><code>\ncd \/usr\/src\/astguiclient\/trunk\nperl install.pl --copy_sample_conf_files --no-prompt\n<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3 &#8211; Rebuild missing directories<\/h2>\n\n\n\n<pre class=\"wp-block-code\"><code>rm -rf \/var\/lib\/asterisk\/sounds\nln -s \/usr\/share\/asterisk\/firmware \/var\/lib\/asterisk\/firmware\nln -s \/usr\/share\/asterisk\/images \/var\/lib\/asterisk\/images\nln -s \/usr\/share\/asterisk\/moh \/var\/lib\/asterisk\/moh\nln -s \/usr\/share\/asterisk\/mohmp3 \/var\/lib\/asterisk\/moh\nln -s \/usr\/share\/asterisk\/sounds \/var\/lib\/asterisk\/sounds\nln -s \/usr\/share\/asterisk\/static-http \/var\/lib\/asterisk\/static-http\nln -s \/usr\/share\/asterisk\/phoneprov \/var\/lib\/asterisk\/phoneprov<\/code><\/pre>\n\n\n\n<pre class=\"wp-block-code\"><code>ln -s \/var\/lib\/asterisk\/agi-bin \/usr\/share\/asterisk\/agi-bin\nln -s \/var\/lib\/asterisk\/phoneprov \/usr\/share\/asterisk\/phoneprov\n<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4 &#8211; Fix yast (ViciBox 12 only)<\/h2>\n\n\n<div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-large is-resized\"><img data-dominant-color=\"0407b8\" data-has-transparency=\"false\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2-1024x547.webp\" alt=\"yast firewall\" class=\"wp-image-4561 not-transparent\" style=\"--dominant-color: #0407b8; width:668px;height:auto\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2-1024x547.webp 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2-300x160.webp 300w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2-768x410.webp 768w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2-1536x820.webp 1536w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2-600x320.webp 600w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2.png 1914w\" \/><\/figure>\n<\/div>\n\n\n<pre class=\"wp-block-code\"><code>zypper ref &amp;&amp; zypper up\ncp \/etc\/firewalld\/zones\/external.xml.rpmnew \/etc\/firewalld\/zones\/external.xml\n\nAlso apply this patch:\nzypper in -t patch openSUSE-SLE-15.6-2024-4321=1 SUSE-2024-4321=1\n<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Time Sync Has been fixed in SVN 3905 and above<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-dominant-color=\"f1f2f3\" data-has-transparency=\"false\" style=\"--dominant-color: #f1f2f3;\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"430\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-3-1024x430.webp\" alt=\"\" class=\"wp-image-4562 not-transparent\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-3-1024x430.webp 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-3-300x126.webp 300w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-3-768x323.webp 768w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-3-600x252.webp 600w, https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-3-png.webp 1305w\" \/><\/figure>\n<\/div>\n\n\n<p>The last issue I have received reports about is a time synchronization issue even when times match everywhere on the system, I am working on debugging this currently, check back here for solution.<\/p>\n\n\n\n<p>The fix is below:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>echo \"explicit_defaults_for_timestamp = Off\" &gt;&gt; \/etc\/my.cnf.d\/general.cnf\nsystemctl restart mariadb.service<\/code><\/pre>\n\n\n\n<p>Here is the documentation for it:  <a href=\"https:\/\/docs.vicibox.com\/en\/latest\/bugfix\/bugfix1201-2.html\" target=\"_blank\" rel=\"noopener\">https:\/\/docs.vicibox.com\/en\/latest\/bugfix\/bugfix1201-2.html<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Here is also a link to the official docs from the ViciBox support website:<\/p>\n\n\n\n<p><a href=\"https:\/\/docs.vicibox.com\/en\/latest\/bugfixerrata.html\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/docs.vicibox.com\/en\/latest\/bugfixerrata.html<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Dynportal not working<\/h2>\n\n\n\n<p>You need to add port 446 to \/etc\/apache2\/conf\/listen.conf as shown below:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img data-dominant-color=\"050602\" data-has-transparency=\"false\" loading=\"lazy\" decoding=\"async\" width=\"237\" height=\"244\" sizes=\"auto, (max-width: 237px) 100vw, 237px\" src=\"https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-10.png\" alt=\"\" class=\"wp-image-4640 not-transparent\" style=\"--dominant-color: #050602; width:467px;height:auto\" title=\"\"><\/figure>\n<\/div>\n\n\n<p>If you have any questions feel free to join our discord: <a href=\"https:\/\/discord.gg\/ymGZJvF6hK\" target=\"_blank\" rel=\"noopener\">https:\/\/discord.gg\/ymGZJvF6hK<\/a><br><br>Chris aka carpenox<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to &#8211; Fix ViciBox 11 and 12 errors Step 1 &#8211; Fix Apache errors if they exist Step 2 &#8211; Recreate missing files Step 3 &#8211; Rebuild missing directories Step 4 &#8211; Fix yast (ViciBox 12 only) Time Sync Has been fixed in SVN 3905 and above The last issue I have received reports [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4561,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[96],"tags":[533,536],"class_list":["post-4560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vicidial","tag-howto","tag-vicidial"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/dialer.one\/wp-content\/uploads\/2025\/01\/image-2.png","jetpack-related-posts":[{"id":4259,"url":"https:\/\/dialer.one\/index.php\/how-to-fix-apache-not-starting-on-vicibox\/","url_meta":{"origin":4560,"position":0},"title":"How to &#8211; Fix Apache not starting on ViciBox","author":"carpenox","date":"December 4, 2024","format":false,"excerpt":"How to - Fix Apache not starting on ViciBox There is a new issue with ViciBox 9, 10 or 11 where Apache will not start up after installations. The error message is calling for mod_deflate which seems to not be there. The easy fix for this is to delete the\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"Artificial intelligence","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1252,"url":"https:\/\/dialer.one\/index.php\/vicibox-9-scratch-install-opensuse-15-1\/","url_meta":{"origin":4560,"position":1},"title":"How to &#8211; Vicibox 9 Scratch Install: OpenSuse 15.1 &#8211; Lightsail instance","author":"carpenox","date":"October 31, 2020","format":false,"excerpt":"How to - Vicibox 9 Scratch Install: OpenSuse 15.1 Here are the steps I used to do a vicibox 9 scratch install on Leap 15.1 ###This is going to help you install Vicidial 9.0.2 on OpenSuSE 15.1 on an Amazon AWS Lightsail Virtual Server### ###First open an account on AWS\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"CyburDial Admin Page","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/10\/cyburdial-admin.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/10\/cyburdial-admin.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/10\/cyburdial-admin.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/10\/cyburdial-admin.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/10\/cyburdial-admin.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":1504,"url":"https:\/\/dialer.one\/index.php\/how-to-backup-and-restore-your-vicidial-cyburdial-server\/","url_meta":{"origin":4560,"position":2},"title":"How to &#8211; Backup and Restore your Vicidial server","author":"carpenox","date":"February 4, 2021","format":false,"excerpt":"How to - Backup and Restore your Vicidial server Why would you need to backup and restore your vicidial server? Suppose you need to\u00a0migrate or duplicate Vicidial data\u00a0(campaigns, leads, phones and so on) from one\u00a0Vicibox\u00a0server to another. In case two\u00a0Vicidial\u00a0boxes of the same versions the process will be simpler. In\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Cyburity - vicidial hosting","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/server1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/server1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/server1.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":3106,"url":"https:\/\/dialer.one\/index.php\/how-to-scratch-install-vicibox-11-on-opensuse-leap-15-5-with-asterisk-16-17-0-vici\/","url_meta":{"origin":4560,"position":3},"title":"How to \u2013 Scratch install ViciBox 11 on OpenSuSE Leap 15.5 with Asterisk 16.17.0-vici","author":"carpenox","date":"July 31, 2023","format":false,"excerpt":"How to \u2013 Scratch install ViciBox 11 on OpenSuSE Leap 15.5 with Asterisk 16.17.0-vici I have been asked to write up an article for a scratch install for ViciBox 11 on OpenSuSE Leap 15.5 with Asterisk 16.17-0-vici, so here it is. zypper ar https:\/\/mirrorcache-us.opensuse.org\/update\/leap\/15.5\/oss\/openSUSE:Leap:15.5:Update.repo zypper ar https:\/\/mirrorcache-us.opensuse.org\/repositories\/devel:\/languages:\/perl\/15.5\/devel:languages:perl.repo zypper ar https:\/\/mirrorcache-us.opensuse.org\/repositories\/devel:\/languages:\/php\/openSUSE_Leap_15.5\/devel:languages:php.repo\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"Asterisk 18","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/07\/Screenshot_20230725-1036162.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/07\/Screenshot_20230725-1036162.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/07\/Screenshot_20230725-1036162.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/07\/Screenshot_20230725-1036162.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/07\/Screenshot_20230725-1036162.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":3689,"url":"https:\/\/dialer.one\/index.php\/how-to-fix-vicibox-11-after-kernel-update\/","url_meta":{"origin":4560,"position":4},"title":"How to &#8211; Fix ViciBox 11 after kernel update","author":"carpenox","date":"October 5, 2023","format":false,"excerpt":"How to - Fix ViciBox 11 after kernel update Ok, so it seems that if you run a \"zypper up\" on ViciBox 11, it will update the kernel which then leaves dahdi with errors that won't allow it to start up and calls will have no audio and you will\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"ViciBox 11","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/10\/image-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/10\/image-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/10\/image-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/10\/image-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":1588,"url":"https:\/\/dialer.one\/index.php\/how-to-scratch-instructions-for-vicidialvicibox9-on-opensuse-leap-15-2\/","url_meta":{"origin":4560,"position":5},"title":"How to &#8211; Scratch instructions for  Vicidial(Vicibox9) on OpenSuSE Leap 15.2","author":"carpenox","date":"March 11, 2021","format":false,"excerpt":"How to - Scratch instructions for Vicidial(Vicibox9) on OpenSuSE Leap 15.2 So, I have installed Vicidial on Leap 15.2 and wrote up an instructions step by step and wanted to share it for others to try and make sure it works for you as well. I have tested this on\u2026","rel":"","context":"With 6 comments","block_context":{"text":"With 6 comments","link":"https:\/\/dialer.one\/index.php\/how-to-scratch-instructions-for-vicidialvicibox9-on-opensuse-leap-15-2\/#comments"},"img":{"alt_text":"Leap15.2","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/03\/Leap15.2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/03\/Leap15.2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/03\/Leap15.2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/03\/Leap15.2.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/03\/Leap15.2.png?resize=1050%2C600&ssl=1 3x"},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/4560","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/comments?post=4560"}],"version-history":[{"count":0,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/4560\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media\/4561"}],"wp:attachment":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media?parent=4560"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/categories?post=4560"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/tags?post=4560"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}