{"id":4110,"date":"2024-02-21T16:02:35","date_gmt":"2024-02-21T21:02:35","guid":{"rendered":"https:\/\/dialer.one\/?p=4110"},"modified":"2024-12-05T18:24:59","modified_gmt":"2024-12-05T23:24:59","slug":"how-to-fix-the-you-dont-have-permission-to-access-recordings-mp3-error-within-vicidial","status":"publish","type":"post","link":"https:\/\/dialer.one\/index.php\/how-to-fix-the-you-dont-have-permission-to-access-recordings-mp3-error-within-vicidial\/","title":{"rendered":"How to &#8211; Fix the &#8220;You don&#8217;t have permission to access \/RECORDINGS\/MP3\/&#8221; error within ViciDial"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">How to &#8211; Fix the &#8220;You don&#8217;t have permission to access \/RECORDINGS\/MP3\/&#8221; error within ViciDial<\/h1>\n\n\n\n<p>A problem arises when people do a scratch install of ViciDial and you do not set the proper permissions for the directory that the recordings are stored. I will go over a couple of things to check and\/or set to make sure they work properly.<\/p>\n\n\n\n<p>The usual suspect is not setting proper permissions on the folder for the recordings, to fix this simply type the commands below:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Redhat(Alma, Rocky or CentOS):\nchmod -R 755 \/var\/spool\/asterisk\/monitorDONE\nchown -R apache:apache \/var\/spool\/asterisk\/monitorDONE\n\nOpenSuSE(Tumpleweed, Leap ViciBox):\nchmod -R 755 \/var\/spool\/asterisk\/monitorDONE\nchown -R wwwrun:www \/var\/spool\/asterisk\/monitorDONE\n<\/code><\/pre>\n\n\n\n<p>The other issue could be not having a proper alias\/vhost set for apache. To fix this simply paste the lines below at the bottom of your http.conf file<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>CustomLog \/dev\/null common\r\n\r\nAlias \/RECORDINGS\/MP3 \"\/var\/spool\/asterisk\/monitorDONE\/MP3\/\"\r\n\r\n&lt;Directory \"\/var\/spool\/asterisk\/monitorDONE\/MP3\/\">\r\n    Options Indexes MultiViews\r\n    AllowOverride None\r\n    Require all granted\r\n&lt;\/Directory><\/code><\/pre>\n\n\n\n<p>For Redhat this goes in \/etc\/httpd\/conf\/httpd.conf<\/p>\n\n\n\n<p>For OpenSuSE this goes in \/etc\/apache2\/httpd.conf<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p>I hope this helps, as always if you have any questions feel free to drop by our live chat support on Skype or discord through the links below.<\/p>\n\n\n\n<p><a href=\"https:\/\/join.skype.com\/ujkQ7i5lV78O\" target=\"_blank\" rel=\"noreferrer noopener\">Skype &#8211; https:\/\/join.skype.com\/ujkQ7i5lV78O<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/discord.gg\/FjpDQbUs\" target=\"_blank\" rel=\"noreferrer noopener\">Discord &#8211; https:\/\/discord.gg\/FjpDQbUs<\/a><\/p>\n\n\n\n<p>-Chris aka carpenox<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to &#8211; Fix the &#8220;You don&#8217;t have permission to access \/RECORDINGS\/MP3\/&#8221; error within ViciDial A problem arises when people do a scratch install of ViciDial and you do not set the proper permissions for the directory that the recordings are stored. I will go over a couple of things to check and\/or set to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3907,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[96],"tags":[533,536],"class_list":["post-4110","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vicidial","tag-howto","tag-vicidial"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg","jetpack-related-posts":[{"id":2104,"url":"https:\/\/dialer.one\/index.php\/how-to-scratch-install-vicidial-on-centos-8\/","url_meta":{"origin":4110,"position":0},"title":"How to &#8211; Scratch install Vicidial on CentOS 8","author":"carpenox","date":"June 13, 2021","format":false,"excerpt":"How to - Scratch install Vicidial on CentOS 8 This article will go over how to do a scratch install for Vicidial on CentOS 8. The majority of this was mapped out by Steve @ GenXoutsourcing. Thanks Steve UPDATE: 6\/13\/21 -:- Special thanks to arx001 from the Vicidial Group Forums\u2026","rel":"","context":"With 1 comment","block_context":{"text":"With 1 comment","link":"https:\/\/dialer.one\/index.php\/how-to-scratch-install-vicidial-on-centos-8\/#comments"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/img.youtube.com\/vi\/TyXEMhb9Nso\/0.jpg?resize=350%2C200","width":350,"height":200},"classes":[]},{"id":2256,"url":"https:\/\/dialer.one\/index.php\/how-to-scratch-install-vicidial-on-rockylinux-8-5\/","url_meta":{"origin":4110,"position":1},"title":"How to \u2013 Scratch install Vicidial on RockyLinux 8.5","author":"carpenox","date":"December 30, 2021","format":false,"excerpt":"How to \u2013 Scratch install Vicidial on RockyLinux 8.5 RockyLinux 8.5 This article goes over how to install vicidial on RockyLinux 8 sed -i 's\/SELINUX=enforcing\/SELINUX=disabled\/g' \/etc\/selinux\/config Set Default Editor to nano: yum -y install nano nano \/etc\/bashrc Then add this line at the bottom: export EDITOR=\"nano\" timedatectl set-timezone America\/New_York rc.local\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"RockyLinux","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/12\/image.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":2235,"url":"https:\/\/dialer.one\/index.php\/how-to-scratch-install-vicidial-on-almalinux\/","url_meta":{"origin":4110,"position":2},"title":"How to \u2013 Scratch install Vicidial on AlmaLinux","author":"carpenox","date":"November 16, 2021","format":false,"excerpt":"How to \u2013 Scratch install Vicidial on AlmaLinux This article will go over how to scratch install Vicidial on AlmaLinux 8.6 -:- Special thanks to https:\/\/zestvoip.com\/ and https:\/\/zenithbsolutions.com\/ for testing this out. You can also use the Video tutorial at the bottom created by HBtutorials IMPORTANT UPDATE: Alma changed one\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"CyburDial Realtime Screen","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/realtime2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/realtime2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/realtime2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/realtime2.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/realtime2.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":1894,"url":"https:\/\/dialer.one\/index.php\/how-to-vicidial-scratch-install-on-centos-7\/","url_meta":{"origin":4110,"position":3},"title":"How to &#8211; Vicidial Scratch install on CentOS 7","author":"carpenox","date":"April 6, 2021","format":false,"excerpt":"How to - Vicidial Scratch install on CentOS 7 This is a complete guide for vicidial scratch installation on centos 7. It is assumed that you have freshly installed CentOS. Update OS\u00a0& Reboot yum -y update reboot Install Dependencies & Reboot yum -y install epel-release yum install -y kernel* yum\u2026","rel":"","context":"With 1 comment","block_context":{"text":"With 1 comment","link":"https:\/\/dialer.one\/index.php\/how-to-vicidial-scratch-install-on-centos-7\/#comments"},"img":{"alt_text":"vicidial scratch install centos","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/08\/admin2.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/08\/admin2.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/08\/admin2.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/08\/admin2.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2020\/08\/admin2.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":4259,"url":"https:\/\/dialer.one\/index.php\/how-to-fix-apache-not-starting-on-vicibox\/","url_meta":{"origin":4110,"position":4},"title":"How to &#8211; Fix Apache not starting on ViciBox","author":"carpenox","date":"December 4, 2024","format":false,"excerpt":"How to - Fix Apache not starting on ViciBox There is a new issue with ViciBox 9, 10 or 11 where Apache will not start up after installations. The error message is calling for mod_deflate which seems to not be there. The easy fix for this is to delete the\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"Artificial intelligence","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/OIG.HD2N4.jpeg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2183,"url":"https:\/\/dialer.one\/index.php\/how-to-install-a-webphone-viciphone-on-your-vicidial-server\/","url_meta":{"origin":4110,"position":5},"title":"How to &#8211; install a webphone\/viciphone on your Vicidial server","author":"carpenox","date":"July 25, 2021","format":false,"excerpt":"How to - install a webphone\/viciphone on your Vicidial server UPDATED: Oct. 10th 2023 I've been having a bunch of people ask me to write up an article for installing the Viciphone which I never did before because Viciphone.com has some really great instructions already. But I will create this\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/image-8-png.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/image-8-png.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/image-8-png.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/07\/image-8-png.webp?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/4110","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/comments?post=4110"}],"version-history":[{"count":0,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/4110\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media\/3907"}],"wp:attachment":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media?parent=4110"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/categories?post=4110"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/tags?post=4110"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}