{"id":2535,"date":"2022-05-29T16:07:33","date_gmt":"2022-05-29T20:07:33","guid":{"rendered":"https:\/\/cyburdial.net\/?p=2535"},"modified":"2024-12-05T19:04:28","modified_gmt":"2024-12-06T00:04:28","slug":"how-to-setup-email-for-vicidial-reports-and-voicemail","status":"publish","type":"post","link":"https:\/\/dialer.one\/index.php\/how-to-setup-email-for-vicidial-reports-and-voicemail\/","title":{"rendered":"How to &#8211; Setup Email for ViciDial reports and voicemail"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">How to &#8211; Setup Email for ViciDial reports and voicemail<\/h1>\n\n\n\n<p>This article will go over how to setup your email configuration on your server in order to get reports from ViciDial or to receive voicemail to email notifications and recordings. Gmail recently changed the way their security is handled so some changes need to be made in order for your emails to go through. You can alter the config below for any email service you may use.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1 &#8211; Edit your postfix config file<\/h2>\n\n\n\n<p>Ok so first you need to edit your postfix configuration by editing main.cf and adding a few lines to the bottom of it.<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>nano \/etc\/postfix\/main.cf\n### Now paste the following lines to the bottom: ###\nrelayhost = &#91;smtp.gmail.com]:587\nsmtp_sasl_auth_enable = yes\nsmtp_sasl_password_maps = lmdb:\/etc\/postfix\/sasl_passwd\nsmtp_sasl_security_options = noanonymous\nsmtp_sasl_mechanism_filter = plain\nsmtp_use_tls = yes<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2 &#8211; Create a Gmail APP Password<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li>Go to&nbsp;<strong>Gmail&nbsp;<\/strong>and<strong>&nbsp;log in<\/strong>&nbsp;to your account.<\/li><li>Now, in the upper-right corner, click the&nbsp;<strong>Home Account<\/strong>&nbsp;icon. In the open wizard, click \u201c<strong>Manage my Accounts.<\/strong>\u201d<br><\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"518\" height=\"362\" sizes=\"auto, (max-width: 518px) 100vw, 518px\" src=\"https:\/\/dialer.one\/wp-content\/uploads\/2022\/05\/image-17.png\" alt=\"\" class=\"wp-image-2537\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2022\/05\/image-17.png 518w, https:\/\/dialer.one\/wp-content\/uploads\/2022\/05\/image-17-300x210.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2022\/05\/image-17-500x349.png 500w\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\"><li>You will be redirected to Gmail Settings. In the left tab, click&nbsp;<strong>Security<\/strong>, and then click \u2018<strong>2-step verification<\/strong>\u2019 in the \u2018<strong>Signing into Google<\/strong>\u2019 section.<img loading=\"lazy\" decoding=\"async\" height=\"407\" width=\"872\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating-App-Password-2.png\" alt=\"Click on verification\" title=\"\"><\/li><li>The&nbsp;<strong>2-step verification window<\/strong>&nbsp;will appear on the screen, click \u2018<strong>Get started<\/strong>.\u2019<img loading=\"lazy\" decoding=\"async\" height=\"477\" width=\"642\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating-App-Password-3.png\" alt=\"2-step verification window\" title=\"\"><\/li><li>In the next step, Google will ask you to use your phone as your second sign-in step. Click \u2018<strong>Try it Now<\/strong>\u2019 to move ahead. You will be asked to log in to Gmail again, and a notification will appear on your phone screen to confirm the sign-in, click&nbsp;<strong>Yes<\/strong>.<img loading=\"lazy\" decoding=\"async\" height=\"534\" width=\"642\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating-App-Password-4.png\" alt=\"Notification will appear on your phone screen to confirm the sign-in\" title=\"\"><\/li><li>After giving access from your phone, Google will ask you to add a backup option, enter your phone number, and click&nbsp;<strong>Send<\/strong>.<img loading=\"lazy\" decoding=\"async\" height=\"500\" width=\"642\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating-App-Password-5.png\" alt=\"Add a backup option\" title=\"\"><\/li><li>A code will be sent to your phone to confirm the login, enter the code in the opened window and click \u2018<strong>Next<\/strong>.\u2019<img loading=\"lazy\" decoding=\"async\" height=\"499\" width=\"642\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating%20App%20Password%206.png\" alt=\"A code will be sent to your phone\" title=\"\"><\/li><\/ol>\n\n\n\n<p>2-step verification has been enabled. Now, you can easily create an App Password to login to third-party apps.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Creating App Passwords<\/h3>\n\n\n\n<ol class=\"wp-block-list\"><li>To create the App Password after enabling 2-step verification, go to \u2018<strong>Manage your Account<\/strong>\u2019 from the home tab.<\/li><li>Now, in managing accounts, click the&nbsp;<strong>Security&nbsp;<\/strong>tab in the left pane, and then scroll down to \u2018<strong>Signing to Google<\/strong>.\u2019<\/li><li>Here, you\u2019ll see the&nbsp;<strong>App Passwords<\/strong>&nbsp;option, click over it. You will be asked to sign in again to your Gmail account.<img loading=\"lazy\" decoding=\"async\" alt=\"Sign in to your Gmail account\" height=\"327\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating-App-Password-7.png\" width=\"825\" title=\"\"><\/li><li>After signing in, select the type of app and device for which you want to generate an app password and click&nbsp;<strong>Generate<\/strong>.<img loading=\"lazy\" decoding=\"async\" alt=\"Select the type of app and device\" height=\"418\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating-App-Password-8.png\" width=\"642\" title=\"\"><\/li><li>The App Password will be created; you can copy it to the clipboard, and click \u2018<strong>Done<\/strong>.\u2019<img loading=\"lazy\" decoding=\"async\" alt=\"App Password will be created\" height=\"536\" src=\"https:\/\/www.nucleustechnologies.com\/supportcenter\/laravel-filemanager\/uploads\/1\/Creating-App-Password-9.png\" width=\"642\" title=\"\"><\/li><\/ol>\n\n\n\n<p>That\u2019s how you can&nbsp;<strong>create App Password for your Gmail account<\/strong>. Now, you can use this Password to login to Gmail with your ViciDial server.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3 &#8211; Edit your sasl_password file<\/h2>\n\n\n\n<p>Now you need to edit your sasl_password file as shown below:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>nano \/etc\/postfix\/sasl_passwd\n### Alter the line below with your username and password ###\n&#91;smtp.gmail.com]:587 youremail@gmail.com:password<\/code><\/pre>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>That&#8217;s all there is to it, now set your email account on your voicemail boxes or automated reports in ViciDial and you should be good to go.<\/p>\n\n\n\n<p>I hope this helps.<\/p>\n\n\n\n<p>-Chris aka carpenox<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to &#8211; Setup Email for ViciDial reports and voicemail This article will go over how to setup your email configuration on your server in order to get reports from ViciDial or to receive voicemail to email notifications and recordings. Gmail recently changed the way their security is handled so some changes need to be [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2537,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[96],"tags":[533,536],"class_list":["post-2535","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-vicidial","tag-howto","tag-vicidial"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/dialer.one\/wp-content\/uploads\/2022\/05\/image-17.png","jetpack-related-posts":[{"id":2899,"url":"https:\/\/dialer.one\/index.php\/how-to-integrate-queuemetrics-with-vicidial\/","url_meta":{"origin":2535,"position":0},"title":"How to &#8211; Integrate Queuemetrics with Vicidial","author":"carpenox","date":"May 8, 2023","format":false,"excerpt":"How to - Integrate Queuemetrics with Vicidial This article will go over how to integrate Queuemetrics with ViciDial ViciDial integration ViciDial is an enterprise class, open source call center suite in use by many large call centers around the world. VICIdial has a full featured predictive dialer. It can also\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":1504,"url":"https:\/\/dialer.one\/index.php\/how-to-backup-and-restore-your-vicidial-cyburdial-server\/","url_meta":{"origin":2535,"position":1},"title":"How to &#8211; Backup and Restore your Vicidial server","author":"carpenox","date":"February 4, 2021","format":false,"excerpt":"How to - Backup and Restore your Vicidial server Why would you need to backup and restore your vicidial server? Suppose you need to\u00a0migrate or duplicate Vicidial data\u00a0(campaigns, leads, phones and so on) from one\u00a0Vicibox\u00a0server to another. In case two\u00a0Vicidial\u00a0boxes of the same versions the process will be simpler. In\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"Cyburity - vicidial hosting","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/server1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/server1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/server1.jpg?resize=525%2C300&ssl=1 1.5x"},"classes":[]},{"id":2378,"url":"https:\/\/dialer.one\/index.php\/table-of-contents\/","url_meta":{"origin":2535,"position":2},"title":"Table of Contents &#8211; Knowledge Base","author":"carpenox","date":"March 7, 2022","format":false,"excerpt":"Welcome to my blog, some of you may know me from the ViciDial forums, I am carpenox and I am here to share my knowledge with everyone, for free!","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"CyburDial","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":4205,"url":"https:\/\/dialer.one\/index.php\/how-to-use-the-full-functionality-of-the-vicidial-installer-by-carpenox\/","url_meta":{"origin":2535,"position":3},"title":"How to &#8211; Use the full functionality of the ViciDial installer by carpenox","author":"carpenox","date":"November 3, 2024","format":false,"excerpt":"How to - Use the full functionality of the ViciDial installer by carpenox Vicidial\u00a0administrators,\u00a0take\u00a0note:\u00a0the\u00a0Carpenox\u00a0Auto\u00a0Installer\u00a0is\u00a0about\u00a0to\u00a0change\u00a0the\u00a0game.\u00a0This\u00a0tool\u00a0transforms\u00a0the\u00a0usually\u00a0complex\u00a0setup\u00a0of\u00a0Vicidial\u00a0into\u00a0a\u00a0smooth,\u00a0hassle-free\u00a0experience. Let me go over some post installation steps and key things to take note of and changes I suggest you make after the fact of using the installer. I will give you a few steps to\u2026","rel":"","context":"In &quot;CyburDial&quot;","block_context":{"text":"CyburDial","link":"https:\/\/dialer.one\/index.php\/category\/cyburdial\/"},"img":{"alt_text":"CyburDial Installer","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2024\/11\/image.png?resize=350%2C200&ssl=1","width":350,"height":200},"classes":[]},{"id":2224,"url":"https:\/\/dialer.one\/index.php\/how-to-create-a-call-menu-ivr-in-vicidial-that-you-can-dial-an-agents-extension-on\/","url_meta":{"origin":2535,"position":4},"title":"How to &#8211; Create a call menu\/IVR in ViciDial that you can dial an agents extension on","author":"carpenox","date":"October 27, 2021","format":false,"excerpt":"How to - Create a call menu\/IVR in ViciDial that you can dial an agents extension on In this article, I will go over the steps you need to take to create an IVR(call menu) where people can call in and dial the agents extension number and reach them or\u2026","rel":"","context":"With 3 comments","block_context":{"text":"With 3 comments","link":"https:\/\/dialer.one\/index.php\/how-to-create-a-call-menu-ivr-in-vicidial-that-you-can-dial-an-agents-extension-on\/#comments"},"img":{"alt_text":"Call Menu","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/10\/image-1.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/10\/image-1.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/10\/image-1.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/10\/image-1.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":3455,"url":"https:\/\/dialer.one\/index.php\/how-to-install-vicidial-on-alma-linux-9-with-my-new-auto-installer\/","url_meta":{"origin":2535,"position":5},"title":"How to &#8211; Install Vicidial on Alma Linux 9 with my new auto installer","author":"carpenox","date":"September 15, 2023","format":false,"excerpt":"How to - Install Vicidial on Alma Linux 9 with my new auto installer That's right, I have fixed the issues with dahdi and php7 installations on Alma Linux 9 and created the auto installer for it, complete with the dynamic portal and the CyburPhone. Its been tested and is\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"Alma Linux 9 Vicidial","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/09\/OIG-25-12.jpeg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/09\/OIG-25-12.jpeg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/09\/OIG-25-12.jpeg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/09\/OIG-25-12.jpeg?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/2535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/comments?post=2535"}],"version-history":[{"count":0,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/2535\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media\/2537"}],"wp:attachment":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media?parent=2535"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/categories?post=2535"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/tags?post=2535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}