{"id":1366,"date":"2020-12-29T13:59:50","date_gmt":"2020-12-29T18:59:50","guid":{"rendered":"https:\/\/cyburityllc.com\/?p=1366"},"modified":"2022-08-30T02:58:54","modified_gmt":"2022-08-30T06:58:54","slug":"how-to-use-vicidial-apis","status":"publish","type":"post","link":"https:\/\/dialer.one\/index.php\/how-to-use-vicidial-apis\/","title":{"rendered":"How to &#8211; Use Vicidial API&#8217;s"},"content":{"rendered":"\n<p>This is going to be an ongoing project to explore each api function and how to use it over a period of time. First I will start with the basics. Lets create an API User<\/p>\n\n\n\n<h1 class=\"wp-block-heading\">How to &#8211; Use Vicidial API&#8217;s<\/h1>\n\n\n\n<h6 class=\"wp-block-heading\">Added: 12-29-20<\/h6>\n\n\n\n<h2 class=\"wp-block-heading\">Creating an API User<\/h2>\n\n\n\n<p>Login to the Administration Page, click Users &gt; Add A New User<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/12\/image-10-1024x659.png\" alt=\"\" class=\"wp-image-1367\" width=\"681\" height=\"438\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-10-1024x659.png 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-10-600x386.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-10-300x193.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-10-768x494.png 768w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-10-500x322.png 500w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-10-800x515.png 800w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-10.png 1194w\" \/><figcaption>Fill in the fields as shown above with your own information(user number)<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Hit Submit<\/p>\n\n\n\n<p>Scroll down to the bottom of that user and change the API settings according to your needs<\/p>\n\n\n\n<p><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/12\/image-11-1024x531.png\" alt=\"\" class=\"wp-image-1368\" width=\"700\" height=\"362\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-11-1024x531.png 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-11-600x311.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-11-300x156.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-11-500x260.png 500w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-11-800x415.png 800w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-11.png 1077w\" \/><figcaption>I use the List restrict but you don&#8217;t have to<\/figcaption><\/figure>\n<\/div>\n\n\n<p>After you hit submit here, you have now created the API user for whichever API process you are going to be using.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h1 class=\"wp-block-heading\"><strong><span style=\"text-decoration: underline;\">Non Agent API Functions &amp; examples<\/span><\/strong><\/h1>\n\n\n\n<h6 class=\"wp-block-heading\">Added: 12-29-20<\/h6>\n\n\n\n<h2 class=\"wp-block-heading\">Function: <span class=\"has-inline-color has-vivid-red-color\">add_lead<\/span><\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Requirements: user level: 8 \/ Modify Leads = 1<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Required Settings: phone_number, phone_code, list_id, source<\/h4>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list\"><li>Settings Options: Refer to <a href=\"http:\/\/www.vicidial.org\/docs\/NON-AGENT_API.txt\" target=\"_blank\" rel=\"noreferrer noopener sponsored\" title=\"Vicidial\">http:\/\/www.vicidial.org\/docs\/NON-AGENT_API.txt<\/a><\/li><\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Objective: Live Leads<\/h3>\n\n\n\n<p>Below is an example of what link to send your lead to<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>https:\/\/yourdomain.com\/vicidial\/non_agent_api.php?user=apiuserid&#038;pass=apipass&#038;source=SourceName&#038;list_id=33333&#038;function=add_lead&#038;first_name=john&#038;last_name=legend&#038;phone_number=3057777777<\/p><\/blockquote>\n\n\n\n<p>This can then be used for a form to supply live leads. Below is an example I have created in WordPress.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/12\/image-12-1024x535.png\" alt=\"\" class=\"wp-image-1372\" width=\"691\" height=\"361\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-1024x535.png 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-600x314.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-300x157.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-768x401.png 768w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-1536x803.png 1536w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-500x261.png 500w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-800x418.png 800w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12-1280x669.png 1280w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-12.png 1634w\" \/><figcaption>This is inputted in a plugin called XYZ PHP Code<\/figcaption><\/figure>\n<\/div>\n\n\n<p>Then this code below is on a regular wordpress page<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/12\/image-13-1024x693.png\" alt=\"\" class=\"wp-image-1373\" width=\"684\" height=\"462\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13-1024x693.png 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13-600x406.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13-300x203.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13-768x520.png 768w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13-500x339.png 500w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13-800x542.png 800w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13-1280x867.png 1280w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-13.png 1295w\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/12\/image-14-1024x754.png\" alt=\"\" class=\"wp-image-1374\" width=\"692\" height=\"509\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-14-1024x754.png 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-14-600x442.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-14-300x221.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-14-768x565.png 768w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-14-500x368.png 500w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-14-800x589.png 800w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-14.png 1186w\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/12\/image-15-1024x639.png\" alt=\"\" class=\"wp-image-1375\" width=\"662\" height=\"412\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-15-1024x639.png 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-15-600x374.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-15-300x187.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-15-768x479.png 768w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-15-500x312.png 500w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-15-800x499.png 800w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-15.png 1055w\" \/><\/figure>\n<\/div>\n\n\n<p>And then the end result looks like this:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/12\/image-16-1024x763.png\" alt=\"\" class=\"wp-image-1376\" width=\"694\" height=\"517\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-16-1024x763.png 1024w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-16-600x447.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-16-300x223.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-16-768x572.png 768w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-16-500x372.png 500w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-16-800x596.png 800w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-16.png 1054w\" \/><\/figure>\n<\/div>\n\n\n<p>This is just a simple form to submit data into vicidial and have them instantly added into the queue to be dialed if you have that list active and agents ready to take the call. If you have any questions about this, hit me up on Skype: live:carpenox_3<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2020\/11\/landclearingguys.png\" alt=\"\" class=\"wp-image-1293\" width=\"429\" height=\"125\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2020\/11\/landclearingguys.png 429w, https:\/\/dialer.one\/wp-content\/uploads\/2020\/11\/landclearingguys-300x87.png 300w\" sizes=\"auto, (max-width: 429px) 100vw, 429px\" \/><figcaption><sub><sup>AD: Buy now for only $500<\/sup><\/sub><\/figcaption><\/figure>\n<\/div>\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h6 class=\"wp-block-heading\">Added: 01-08-21<\/h6>\n\n\n\n<h2 class=\"wp-block-heading\">Function: <span class=\"has-inline-color has-vivid-red-color\">call_dispo_report<\/span><\/h2>\n\n\n\n<h3 class=\"has-text-align-left wp-block-heading\"><sub>Requirements: user level = 9 \/ View Reports = 1<\/sub><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Required Fields(At least 1): campaigns, ingroups, or dids<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">Options settings: <a href=\"http:\/\/www.vicidial.org\/docs\/NON-AGENT_API.txt\" target=\"_blank\" rel=\"noreferrer noopener sponsored\" title=\"Down towards the bottom of page\">http:\/\/www.vicidial.org\/docs\/NON-AGENT_API.txt<\/a><\/h5>\n\n\n\n<h3 class=\"wp-block-heading\">Objective: Give reports for live transfers to show sales and transfers from a date range<\/h3>\n\n\n\n<p>This function is pretty easy to implement and is being used to give access to company that is being paid for live transfers and would like a report with live stats updates instead of having to run a report through vicidial<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>https:\/\/cyburityllc.com\/vicidial\/non_agent_api.php?source=LiveTransfers&#038;user=apiuserid&#038;pass=apipass&#038;function=call_dispo_report&#038;statuses=SALE-XFER&#038;ingroups=LiveTransfers&#038;query_date=2020-01-01&#038;end_date=2021-01-08&#038;status_breakdown=1&#038;show_percentages=1<\/p><\/blockquote>\n\n\n\n<p>Once someone calls this API function, it reports back like this:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"188\" src=\"https:\/\/cyburityllc.com\/wp-content\/uploads\/2021\/01\/image.png\" alt=\"\" class=\"wp-image-1398\" title=\"\" srcset=\"https:\/\/dialer.one\/wp-content\/uploads\/2021\/01\/image.png 610w, https:\/\/dialer.one\/wp-content\/uploads\/2021\/01\/image-600x185.png 600w, https:\/\/dialer.one\/wp-content\/uploads\/2021\/01\/image-300x92.png 300w, https:\/\/dialer.one\/wp-content\/uploads\/2021\/01\/image-500x154.png 500w\" sizes=\"auto, (max-width: 610px) 100vw, 610px\" \/><\/figure>\n\n\n\n<p>This can then be used &#8220;as is&#8221; or it can be brought into a CRM or live reports screen for the business sending over the live transfers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h6 class=\"wp-block-heading\">Added: 02-04-2021<\/h6>\n\n\n\n<h2 class=\"wp-block-heading\">Function: <span class=\"has-inline-color has-vivid-red-color\">campaigns_list<\/span><\/h2>\n\n\n\n<h3 class=\"has-text-align-left wp-block-heading\"><sub>Requirements: user level = 7 <\/sub><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Required Field: source<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\">Options settings: <a href=\"http:\/\/www.vicidial.org\/docs\/NON-AGENT_API.txt\" target=\"_blank\" rel=\"noreferrer noopener sponsored\" title=\"Down towards the bottom of page\">http:\/\/www.vicidial.org\/docs\/NON-AGENT_API.txt<\/a><\/h5>\n\n\n\n<h3 class=\"wp-block-heading\">Objective: To show settings for campaigns<\/h3>\n\n\n\n<p>Here is an example structure: https:\/\/cyburityllc.com\/vicidial\/non_agent_api.php?source=test&amp;user=apiuserid&amp;pass=apipass&amp;function=campaigns_list<\/p>\n\n\n\n<p>And below is an example output:<\/p>\n\n\n\n<p>TopCare|Top Care &#8211; Main|Y|TopCare|RATIO|9|DOWN TIMEZONE|CALLBK SALE NP NI N DNC DC B A NEW<\/p>\n\n\n\n<p>This will only output the campaigns for the permission levels of the APi user&#8217;s, user group. <\/p>\n\n\n\n<p>Hopefully this helps. Required version number for this API: 2.14<\/p>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Which API function would you like to see how to use? Examples can be provided for both agent and non agent API&#8217;s. Comment below for a request.<\/h2>\n","protected":false},"excerpt":{"rendered":"<p>This is going to be an ongoing project to explore each api function and how to use it over a period of time. First I will start with the basics. Lets create an API User How to &#8211; Use Vicidial API&#8217;s Added: 12-29-20 Creating an API User Login to the Administration Page, click Users &gt; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1368,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[],"tags":[],"class_list":["post-1366","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/dialer.one\/wp-content\/uploads\/2020\/12\/image-11.png","jetpack-related-posts":[{"id":2378,"url":"https:\/\/dialer.one\/index.php\/table-of-contents\/","url_meta":{"origin":1366,"position":0},"title":"Table of Contents &#8211; Knowledge Base","author":"carpenox","date":"March 7, 2022","format":false,"excerpt":"Welcome to my blog, some of you may know me from the ViciDial forums, I am carpenox and I am here to share my knowledge with everyone, for free!","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"CyburDial","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/02\/image.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":3210,"url":"https:\/\/dialer.one\/index.php\/how-to-upgrade-your-vicidial-database-from-2-2-all-the-way-up-to-2-14-all-versions-in-between\/","url_meta":{"origin":1366,"position":1},"title":"How to &#8211; Upgrade your Vicidial Database from 2.2 all the way up to 2.14 &#038; all versions in between","author":"carpenox","date":"August 24, 2023","format":false,"excerpt":"How to - Upgrade your Vicidial Database from 2.2 all the way up to 2.14 & all versions in between This article is going to go over how to upgrade your ViciDIal database as far back as 1.1.12-3 all the way up to the current 2.14 and every step in\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"SVN Update","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/versionupdate.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/versionupdate.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/versionupdate.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2021\/02\/versionupdate.png?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":3941,"url":"https:\/\/dialer.one\/index.php\/security-vulnerability-vicidial-svn-3754\/","url_meta":{"origin":1366,"position":2},"title":"Security Vulnerability &#8211; Vicidial SVN 3754","author":"carpenox","date":"November 21, 2023","format":false,"excerpt":"Security Vulnerability - Vicidial SVN 3754 There is a new security vulnerability in ViciDial for SVN versions 3754 and below. These are labeled as severe and need to be addressed immediately if you are below SVN 3755. You can do so by following this article: How to \u2013 Update your\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/Screenshot_20231121-0757582.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/Screenshot_20231121-0757582.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/Screenshot_20231121-0757582.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/Screenshot_20231121-0757582.png?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2023\/11\/Screenshot_20231121-0757582.png?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":5155,"url":"https:\/\/dialer.one\/index.php\/vicidial-development-roundup-key-changes-from-late-november-2025-to-early-2026\/","url_meta":{"origin":1366,"position":3},"title":"VICIdial Development Roundup: Key Changes From Late November 2025 to Early 2026","author":"carpenox","date":"February 1, 2026","format":false,"excerpt":"VICIdial Development Roundup: Key Changes From Late November 2025 to Early 2026 By Carpenox \u2014 VICIdial Architect, Troubleshooter, and Eternal Code Archaeologist Every few months I like to step back, sift through the commit logs, and take stock of how VICIdial continues to evolve. Since late November 2025, the project\u2026","rel":"","context":"Similar post","block_context":{"text":"Similar post","link":""},"img":{"alt_text":"2FA Agent","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-01-122244.webp?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-01-122244.webp?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-01-122244.webp?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2026\/02\/Screenshot-2026-02-01-122244.webp?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":2899,"url":"https:\/\/dialer.one\/index.php\/how-to-integrate-queuemetrics-with-vicidial\/","url_meta":{"origin":1366,"position":4},"title":"How to &#8211; Integrate Queuemetrics with Vicidial","author":"carpenox","date":"May 8, 2023","format":false,"excerpt":"How to - Integrate Queuemetrics with Vicidial This article will go over how to integrate Queuemetrics with ViciDial ViciDial integration ViciDial is an enterprise class, open source call center suite in use by many large call centers around the world. VICIdial has a full featured predictive dialer. It can also\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":2440,"url":"https:\/\/dialer.one\/index.php\/urgent-update-required-vicidial-security-vulnerability\/","url_meta":{"origin":1366,"position":5},"title":"URGENT UPDATE REQUIRED &#8211; ViciDial Security Vulnerability","author":"carpenox","date":"April 11, 2022","format":false,"excerpt":"URGENT UPDATE REQUIRED - ViciDial Security Vulnerability The ViciDial Group has released a warning for any SVN version below 3583, if you are below this version, update your system immediately. You can do so by following this article for SVN update. ViciDial versions below 3583 are Vulnerable! I hope everyone\u2026","rel":"","context":"In &quot;Vicidial&quot;","block_context":{"text":"Vicidial","link":"https:\/\/dialer.one\/index.php\/category\/vicidial\/"},"img":{"alt_text":"security update","src":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/04\/image.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/04\/image.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/04\/image.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/dialer.one\/wp-content\/uploads\/2022\/04\/image.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/1366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/comments?post=1366"}],"version-history":[{"count":0,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/posts\/1366\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media\/1368"}],"wp:attachment":[{"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/media?parent=1366"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/categories?post=1366"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dialer.one\/index.php\/wp-json\/wp\/v2\/tags?post=1366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}