We have added a client portal login page for clients to be able to control all aspects of their accounts through one easy to use interface. This account pictured below, gives the client the abilities to login to their predictive dialer admin interface, agents can also login to the dialer as well as to the timeclock, access the dynamic portal which allows authorized users to get their IP whitelisted to grant access to the predictive dialer. Then the following tools are to make things easier for people who don’t know how to use linux or MySQL. The Webmin interface to be able to control their dedicated linux server through an easy to use web interface, access to their MySQL data through phpMyAdmin which is also a web interface, and finally access to their wordpress hosted website which comes free with any cloud based predictive dialer service. To top things off, we include both an agent and a managers manual for Vicidial incase you don’t know how to use certain functions, all is explained within these documents and of course, we are available 24/7 at just a phone call, message or trouble ticket away.
