CyburDial: Your One-Stop Solution to Revitalize Your Contact Center

CyburDial: Your One-Stop Solution to Revitalize Your Contact Center

Connect center solution

# CyburDial: Your One-Stop Solution to Revitalize Your Contact Center

As businesses grow, seamless communication becomes an imperative need. Whether you are a solar company, a real estate entity, a marketing agency, or a health insurance company, focusing on revenue generation while maintaining absolute control of your business can be a challenging dance. This is where CyburDial comes in.

CyburDial is a potent solution offered by Dialer One, a platform renowned for providing a complete and controlled customer service solution. Its state-of-the-art cloud-based business management operations platform ensures you have absolute control over inbound and outbound customer campaigns. Imagine owning a contact center system, without having to rely on another business’s response time for support or facing downtimes.

Agent communication platform
Agent communication platform

## Full System Automation

CyburDial breaks the shackles of traditional contact center systems with full system automation. It includes AI-driven answering machine detection which reduces wasted time by connecting your agents to real humans rather than answering machines. This potent system also seamlessly integrates with top CRMs such as High Level, Salesforce, Zoho, amid providing blended outbound and inbound campaigns.

## Elevated Agent Performance

Monitoring agent performance is pivotal for the growth and efficiency of any contact center. With CyburDial this becomes as easy as pie. It provides full visibility as to what all your agents are doing, along with comprehensive reports. A full Quality Control and Coaching Implementation helps in elevating the standards, thereby directly reflecting on the growth of the company.

Efficient agent time management
Efficient agent time management

## Time Management Efficiency

Time Management is often overlooked in a bustling contact center. CyburDial handles this powerful aspect by monitoring the actions of agents at a granular level. It also includes a full Learning Management System for easy onboarding of new agents.

## Why Choose CyburDial?

One of the standout features of CyburDial that sets it apart is that you own the system. Yes, there are no monthly per seat charges, thereby cutting your business overhead by a significant 65%. The US-based customer support is efficient, effective, and commendable. Above all, the platform is customizable and can be fully integrated with most CRM systems, which means you can add or remove features as per your requirements.

If you wish to focus on revenue-generating activities while maintaining complete control of your business operations, CyburDial is the right move for you.

Get started now and witness your business flourish like never before!

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